Privacy Policy
Your Privacy
Protection of Personal Information Act (POPIA)
ZA Banana (Pty) Ltd
Website: www.zabananas.co.za
Email: info@zabanana.co.za
Telephone: +27 11 827 8623
Privacy Policy Effective Date:
26 June 2026 Introduction
Privacy Policy
Your Privacy
We will not process your personal information for purposes incompatible with those for which it was originally collected unless required or permitted by law or where your consent has been obtained.
https://inforegulator.org.za/
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information obtained through our website, email communications, products, customer enquiries, and business relationships.
By accessing our website, contacting us, requesting information, purchasing our products, or otherwise engaging with ZA Banana, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.
Privacy Policy
Introduction
ZA Banana ("we", "our", "us") value your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and all other applicable South African legislation.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information obtained through our website, email communications, products, customer enquiries, and business relationships.
By accessing our website, contacting us, requesting information, purchasing our products, or otherwise engaging with ZA Banana, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.
Email: info@zabanana.co.za
Telephone: +27 11 827 8623
Privacy Policy
Information We Collect
Depending on your interaction with ZA Banana, we may collect personal information including, but not limited to:
- Full name and surname
- Company or business name
- Email address
- Mobile or telephone number
- Physical or postal address
- Billing and delivery information
- Purchase or order information
- Product enquiries and correspondence
- Website usage information
- Any additional information voluntarily provided through contact forms, quotation requests, emails, or customer support communications
You are responsible for ensuring that the information you provide is accurate, complete, and kept up to date.
Should your information change, please notify us by contacting:
Email: info@zabanana.co.za
Telephone: +27 11 827 8623
Privacy Policy
How We Use Your Information
ZA Banana processes personal information only for legitimate business purposes, including:
- Responding to enquiries
- Providing quotations
- Processing orders and deliveries
- Supplying fresh produce and related products
- Managing customer accounts
- Providing customer support
- Communicating important service updates
- Sending requested product information
- Maintaining business relationships
- Improving our products, services, and website
- Complying with legal, tax, and regulatory obligations
- Preventing fraud and protecting our business interests
We will not process your personal information for purposes incompatible with those for which it was originally collected unless required or permitted by law or where your consent has been obtained.
Email: info@zabanana.co.za
Telephone: +27 11 827 8623
Sharing of Personal Information
ZA Banana does not sell, rent, or trade personal information to third parties.
We may disclose personal information only where necessary under the following circumstances:
Legal and Regulatory Requirements
Where disclosure is required by applicable law, court order, government authority, or regulatory body.
Service Providers
We may share information with trusted third-party service providers who assist us with services such as:
- Website hosting
- Email services
- Delivery and logistics
- Payment processing
- Information technology support
- Accounting and auditing services
These service providers are contractually obligated to maintain appropriate confidentiality and security measures and may only process information for authorised ZA Banana purposes.
Protection of Rights
We may disclose information where reasonably necessary to:
- Prevent fraud
- Investigate unlawful activity
- Protect our customers
- Protect our employees
- Protect our business operations
- Enforce our legal rights
Data Security
ZA Banana implements appropriate technical, administrative, and physical safeguards designed to protect personal information against:
- Unauthorised access
- Unlawful processing
- Loss or theft
- Misuse
- Alteration
- Accidental disclosure
- Destruction
Although we take reasonable precautions to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Complete business transactions
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce agreements
When personal information is no longer required, it will be securely deleted, destroyed, or anonymised where reasonably practicable.
Your Rights
Subject to POPIA and other applicable legislation, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permissible
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
Requests relating to your personal information may be submitted to:
Email: info@zabanana.co.za
Cookies and Website Usage
Our website may use cookies and similar technologies to:
- Improve website functionality
- Enhance user experience
- Analyse website traffic
- Maintain website security
You may configure your web browser to refuse cookies; however, certain features of the website may not function correctly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites for your convenience. ZA Banana is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Changes to this Privacy Policy
ZA Banana reserves the right to update or amend this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon publication. We encourage users to review this Privacy Policy periodically to remain informed about how their personal information is protected.
Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:
ZA Banana (Pty) Ltd
Website: www.zabananas.co.za
Email: info@zabanana.co.za
Telephone: +27 11 827 8623
Privacy Policy
Information Regulator (South Africa)
If you believe that ZA Banana has not processed your personal information in accordance with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa.
Website: https://www.justice.gov.za/inforeg/
Email: enquiries@inforegulator.org.za
Telephone: +27 (0)10 023 5200
Last Updated: 26 June 2026